AllentownSchool District

Frequently Asked Questions

ASD Information Technology Department - Frequently Asked Questions

If you are experiencing technical issues, please reach out! ASD now has TWO IT help lines! Call at 484-765-4357 for English assistance or 484‐765‐4359 for Spanish assistance.

You can also submit a ticket through the ServiceNow portal here.

Below you will find the ASD IT Department's Frequently Asked Questions (FAQ) Quick Reference Document.  There are two versions of this document, one for parents and guardians and the other for staff and faculty, and both have been translated into multiple language.  Please click on the link to the relevant document that is in your preferred language to view.

For Parents and Guardians:
For Faculty and Staff: